The DC Department of Parks and Recreation has transitioned from our old customer service platform, to our brand new Customer CARE. Why? Because the feedback we've received from thousands of DC residents is that they want a DPR who genuinely cares about them. Because we care, we are committed to delivering DC's new gold standard in recreational programs, services, and facilities to residents in every corner of the District.
Our new Customer CARE Division is dedicated to providing the world-class care that you deserve. We are Customer-Focused, Attentive to your needs, Ready to serve, and Enthusiastic about you and your well-being.